Model Answer
What kind of customer service do you think is good?
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For me,
good customer service is the one
that doesn't let me wait for a long time and doesn't let me keep calling the hotline for concerns.
What I'm trying to say is that, for instance, when I contact or get a hold of a customer representative on the phone, at least he or she can provide a one-call resolution. Just like everybody else,
I find it quite frustrating to be dialing
hotlines, going through the IVR, and waiting in queue for hours only to end up calling again. It's a total waste of time and energy.
good customer service is the one
that doesn't let me wait for a long time and doesn't let me keep calling the hotline for concerns.
What I'm trying to say is that, for instance, when I contact or get a hold of a customer representative on the phone, at least he or she can provide a one-call resolution. Just like everybody else,
I find it quite frustrating to be dialing
hotlines, going through the IVR, and waiting in queue for hours only to end up calling again. It's a total waste of time and energy.
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For me.
Good customer service is the one.
That doesn't let me wait for a long time time, and doesn't let me keep calling the hotline for consistence.
What I'm trying to say is that for instance, when I contact or get a hold of a customer representative on the phone, at least he or she can provide a one call resolution just like everybody else.
I find it quite frustrating to be dialing.
Hotlines going through the ivr IVR off and waiting in queue for hours, only to end up calling again, it's a total waste of time and energy.
Good customer service is the one.
That doesn't let me wait for a long time time, and doesn't let me keep calling the hotline for consistence.
What I'm trying to say is that for instance, when I contact or get a hold of a customer representative on the phone, at least he or she can provide a one call resolution just like everybody else.
I find it quite frustrating to be dialing.
Hotlines going through the ivr IVR off and waiting in queue for hours, only to end up calling again, it's a total waste of time and energy.
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THỰC HÀNH: IELTS nói
Part 3
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What kind of customer service do you think is good?
What kind of customer service do you think is good?
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What kind of customer service do you think is good?
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